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When I scheduled the pick up on Wednesday they never showed, never called. I called and she said she had a truck down and hoped to have it picked up Friday. Saturday it was picked up\r\nAfter they picked up the dumpster, we weren’t charged till a month later for over weight fees. Today we where charged for a double trip due to them leaving when they called to drop the dumpster off. I called in and tried to talk to her. From the time she answered the phone till I got irritated and hung up the phone she sounded like she had a attitude and was arguing with me about everything I said.  Unprofessional from the front desk to the drivers to Communication, to charging people extra after everything is said and done. ","datePublished":"2019-11-21","reviewRating":{"@type":"Rating","ratingValue":1}},{"@type":"Review","author":{"@type":"Person","name":"Robert T."},"reviewBody":"I rented a dumpster from Big Red Dumpster for the debris from a new addition and re-doing my existing home and my daughter's. Each project took over 10 months. Kat was fantastic and saved me money on both projects. She picked up the phone quickly, called back fast, and if there was any hiccup, she corrected it ASAP. I would give them and Kat an excellent rating.","datePublished":"2019-07-19","reviewRating":{"@type":"Rating","ratingValue":5}},{"@type":"Review","author":{"@type":"Person","name":"Duane J."},"reviewBody":"I needed a dumpster to haul away broken up concrete, and went with Big Red to get me one. I was a bit worried the first day that they were supposed to bring it. They were 3 hours late, and I had to call them numerous times before they told me that they were just running late. 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